We are here for you and your needs.
Assistive Listening Devices (Film Only)
Assistive listening devices are available at the box office upon request. Please note that not all movies are coded for these devices, so ask your box officer before borrowing one. Your driver’s license will be held as security.
225 Bridge St
The elevator provides access to Theatre 3 and the lower section of Theatre 2. It also provides access to the Garden Suite rental space on the second floor.
227 Bridge St
The elevator provides access to the second floor business office and the third floor Screening Room. Please note: at this time balcony seating is not accessible for patrons using wheelchairs, or those with limited mobility in the Colonial Theatre, which was built in 1903. There are future renovation plans in the works in which access to the balcony will be addressed.
There are two ADA designated street parking spaces on the Bridge Street. Each is good for 3 hours. The first is in front of Avlos Greek Cuisine at 258 Bridge St., and the second is across the street from Iron Hill Brewery at 130 Bridge St. Please visit our Directions and Dining page for non-ADA street parking information. All non-ADA street parking is first come, first served.
Prospect Street Lot – Metered Hours 8am – 10pm – Accessible parking spots 68 and 69
Mill Street Lot – Metered Hours 8am – 10pm – Accessible parking spots 71, 72, 77, and 78
Personal Care Attendants
Visitors with severe disabilities may be accompanied by paid Personal Care Attendants (PCA) at no additional cost during their visit to the Colonial Theatre. This applies to all ticketed events that the visitor is attending. This also applies to individual, membership, complimentary and group sales tickets.
Visitors with PCAs who wish to purchase advance tickets for concerts or movies should contact 610.917.1228 to request complimentary companion tickets for a paid PCA. These tickets must be picked up in person by the visitor and the paid PCA at the Box Office.
It is advised that visitors call 610.917.1228 for tickets for reserved seating events early to insure that a seat is available next to the handicap wheelchair space at the theatre.
Accessible restrooms are available on the first floor of both 225 Bridge St and 227 Bridge St.
225 Bridge St
Handicapped accessible seating is available in Theatre 2 in both the top and lower levels. Wheelchair spaces: A1, A6, A13 (lower level) and J12 and K13 (upper level). Theatre 3 wheelchair spaces: E3, E6, E7, E12.
227 Bridge St
Handicapped accessible seating is available on the main floor. Wheelchair Spaces: V3, V5, V11, V13; L21, L22. Transfer seats (one arm of the seat flips up): D2, G1 and T23.
Patrons may request to have their wheelchair or walker stored during performances. A staff member will return your wheelchair or walker to you at the end of the performance.
Should you require any accommodation that will help make your visit more comfortable, please contact the Box Office at least a week in advance so that we can make the proper arrangements. When you arrive at the theatre, please notify the House Manager and he will be happy to assist you.
Patrons with service animals are welcome at the Colonial.
The theater provides barrier-free access for patrons using wheelchairs or walkers. On-grade entrances, railings, and ADA compliant doors allow people easy access. Please inform the staff if you will need assistance during intermission.